Emergency Assistance

If things go wrong, we’ve got your back.

Travel is fun. There’s nothing better than wading into a new beach for the first time, hearing different accents, and tasting exotic foods. But reaching new destinations can also be unpredictable and, at times, even dangerous.

In short, stuff happens. But if it happens to you, don’t worry – you’ve got us.

Wise and Silent work with Robin Assist travel insurance whose products come stacked with services. From 24/7 assistance to speedy claims resolution, having your ‘Robin Assist’ is just a phone call away. If you’re unwell, stranded, or facing a ‘what do I do now?’ moment, you can reach us anytime, anywhere.

Ph (outside Australia): +61 2 5300 2836

Ph (within Australia): 02 5300 2836

Email: [email protected]

Need help with Pet Insurance?

For Pet Insurance help, please contact us on 1800 671 136 or [email protected].

Pet Insurance claims enquiries are available from 8am to 5pm AEST on business days.