Trip Delay Travel Insurance Coverage

Get some of your expenses paid if your pre-paid scheduled transport is delayed at least 6 hours due to unforeseen reasons outside your control.

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Flight Delay Travel insurance

The Travel delay benefit (you’ll sometimes see this trip delay or flight delay) can cover necessary additional accommodation costs due to delayed flights and other transport mishaps beyond your control. The Travel delay travel insurance benefit may be able to help you get reimbursed for the price of extra accommodation or other costs associated with trip delays due to things like natural disasters, strikes, or severe weather.


Other benefits

Emergency Dental Emergency medical
Baggage and personal effects Baggage and personal effects
Rental car excess Rental car excess


Why Do I Need the Travel Delay Benefit?

Trip delay coverage can be an important part of your travel insurance plan because it can help reimburse you for additional accommodation expenses that result from a delay. For example, if your flight is delayed and you need to pay for a hotel room or other expenses like meals as a result, trip delay coverage can help cover those costs.

And, don’t forget:

  • Delays are common. Flights often get delayed for various reasons that have nothing to do with you, including bad weather, mechanical issues, and air traffic control problems.
  • Delays can be costly. If you're delayed for a while, costs can add up quickly. Trip delay coverage can help with things like paying for meals, transport from the airport to a hotel, and the hotel booking itself.
  • Delays can ruin your trip. They can create logistical nightmares that can have knock-on effects on the rest of your trip. Trip delay coverage can help reimburse you for any prepaid, non-refundable accommodation expenses caused by a delay.

Trip delay coverage can provide peace of mind and financial protection if your trip is delayed. It can’t make things right or speed things up, but at least you know you know financial reimbursement for covered events are on its way.

What’s Covered in the WAS Trip Delay Benefit?

If your pre-arranged, pre-paid transportation is temporarily delayed for at least six hours due to an unforeseen event beyond your control, our trip delay benefit can help alleviate some of the stress. We can provide cover for:

  • Reasonable additional lodging costs (room rate only).
  • Meal costs
  • Transportation costs

Choose the trip delay benefit as part of our Discovery plan to be entitled to $50 per 6 hours (up to a maximum of $2,000). Of course, all our benefits are subject to general conditions. It’s important to read your insurance policy document carefully to understand your coverage.


Note: Not all benefits apply and will depend on whether you have selected them (and they are reflected on your Certificate of Insurance). Terms, conditions, exclusions, sub-limits, and limits apply. Please read the Product Disclosure Statement (PDS) and Target Market Determination (TMD) for further details.

Protect Your Trip with WAS Travel Insurance

Whichever trip type you’re planning, we want to ensure your insurance plan fits your unique needs. A travel insurance quote from WAS can include the following benefits:

Always read your policy carefully and understand the steps to making a claim For example, you should make your initial claim to the transport provider, and you must present written confirmation from the transport provider stating the reason for the delay, how long it lasted, and the amount of compensation they are offering. Additionally, you are required to submit receipts for any additional lodging costs (room rate only) to receive compensation.

Family checking flight information on display.
Frequently asked questions

Travel Insurance Travel Delay FAQs

Browse answers to the most common questions we get asked about travel delay insurance cover

What should I do if my flight is delayed?

The first thing you should do is contact your airline to get their advice regarding rebooking. Many airlines have plans in place and will offer advice to help you manage your trip delay. They may offer vouchers of accommodation, food, and such. Make sure to get written confirmation from the airline about the delay and the reason behind it. Then, contact WAS Travel Insurance for guidance on how to proceed with your claim.

How long does my flight need to be delayed to qualify for coverage?

Your pre-arranged, pre-paid transportation must be delayed for at least six hours to qualify for trip delay benefits under our travel insurance policies.

What expenses are covered under the travel delay benefit?

Covered expenses include:

  • reasonable additional lodging costs
  • meals
  • transportation expenses to your accommodation incurred due to the delay

You must keep all receipts and provide written confirmation from the airline/transport provider to support your claim.

Are there any exclusions to travel delay coverage?

General exclusions apply, such as delays due to wars or other exclusions listed in the policy. Review the Product Disclosure Statement (PDS) for a detailed list of exclusions.

Can I get travel delay coverage for a trip booked through a tour operator?

Yes, travel delay coverage applies to trips booked through a tour operator if the delay meets the policy criteria. Ensure you have documentation from the tour operator and transport provider to support your claim.

What happens if my flight is cancelled?

If your flight is cancelled, contact your airline carrier initially for assistance and rebooking. If additional expenses are incurred, such as accommodation, contact WAS Travel Insurance to file a claim. There may be cover under the Travel Delay or Trip Cancellation/Interruption benefit.

Note: Not all benefits apply and will depend on whether you have selected them (and they are reflected on your Certificate of Insurance). Terms, conditions, exclusions, sub-limits, and limits apply. Please read the Product Disclosure Statement (PDS) and Target Market Determination (TMD) for further details.

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